The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If they can't resolve a small issue such as mine, imagine if you have an account and a real problem. What I am upset To whom it may concern. All fields are required. Is this your company? See if AmeriGas Propane is hiring near you. Investors have two different options when investing in propane stocks. UGI also owns AvantiGas, Antargaz and Flaga in Europe. Is AmeriGas Partners a good dividend stock? I have called customer service at least 5 times. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. There is no driveway! $122.41 They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. Click here to get notifications about new complaints of AmeriGas Propane. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I have called numerous times and yet, no delivery. million verified professionals across 35 million companies. Cost. Amerigas Headquarters is in King of Prussia, Pennsylvania. {{ userNotificationState.getAlertCount('bell') }}. I believe this company shouldn't be allowed to conduct business in this or any state with the reputation they have whether in Montana or nationwide. How are these practices legal? AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. Location 0 0 With amerigas. Please send your truck to service our tank! Back to getting daily calls from a company I have no account with. AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. BBB reports on known marketplace practices. Is AmeriGas Partners a good dividend stock? We talked to representatives in Mexico and the Philippines. Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. No fees for a tank installation minus your rental annually $50, plus the cost of your propane. Desired outcome: Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. Billed me $108 for a service call that never happened on 02/04/2023. Claim it and get a lot of features. Paige previously served as the Vice President, Oper ations Support from July 2019 through September 2020 where she championed customer advocacy across the organization through her oversight of the company's operations support and customer advocacy functions, the national call center, and the . Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. I paid the amount billed. (610) 992-3202, Joe Swope I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. AmeriGas has definitely lost us as a customer. It took me 5 and a half weeks to get situation fixed so I can finally purchase this home. Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. Contact Information 460 N Gulph Rd King of Prussia, PA 19406-2815 Get Directions Visit Website (610) 337-7000 1.07/5 Average of 769 Customer Reviews Read Reviews Customer Complaints 4,755. We called when it was at 4%. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We are suspending our account. My name is April martins account number is [protected] Visit MyAmeriGas.com and select Message Us to chat. If propane costs $2.50 per gallon, using this as an example, natural gas is the cheaper option. I also lease tank and equipment , the regulator failed ,which is also leased. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. This review was chosen algorithmically as the most valued customer feedback. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. amerigas - propane amerigas - propane - inc amerigas - propane - lp amerigas propane inc amerigas - propane amerigas - propane - lp AmeriGas Global Presence Search All Employees Key Employees of AmeriGas When I explained my problem (no account with them) he very rudely told me they couldn't help me. Desired outcome: First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. I have had no heat in my house for 3 days with below freezing nights. Subject. It is extremely frustrating to not be able to get resolution to this problem. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: Now, I am down below 15%. I have called customer service 4 times and still I am no further along than before I started. Submit a complaint and get your issue resolved. Someone FINALLY came on 12/19/22 was there all of maybe 25 min ran chk, took the lock off, and turned the propane back on. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. 460 N Gulph Rd, King of Prussia, PA 19406-2815. So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. This comment was posted by a verified customer. 2023 AmeriGas Propane, Inc. All Rights Reserved. Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. The official address for their main head office is listed below. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. We are now down to 1%. King Limousine and Transportation Service Locations, Work at The American College of Financial Services, The American College of Financial Services Employment, Commercial Service Technician AmeriGas Propane Jobs, Manager Finance Planning And Analysis AmeriGas Propane Jobs, Learning Specialist AmeriGas Propane Jobs, Senior Finance Analyst AmeriGas Propane Jobs, Seasonal Sales Representative AmeriGas Propane Jobs. I am not paying for removal of a tank that I have been renting for years! This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? My house in Meeks Bay, Tahoe Hills subdivision, California. AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. They charged us $4.38/gallon. King of Prussia, PA 19406, Tameka Morris Finance, Treasury, and So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. $240.23. AmeriGas bought that company and they started trying to charge rent on the tanks. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. I then went out to check the tank level. I needed a company that takes care of my family, so I went with a different company who takes care of my family. I have been with Amerigas for a while. Headquarters. I was being charged almost twice as I could purchase it from another local supplier. Weve been with a different gas company for 22 years. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . I then went out to check the tank level. Contact us about UGI Corporation or our businesses today. After trying. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . I heard back nothing. Copyright Coporate Office Headquarters -2023. Ms. Alex Mejia, Customer Service Specialist. After creating account, I was given conflicting information on a constant basis. HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. My name is mike martin I live in St. Louis 1816 pond hill ct nobody get on the phone seems to care at all. (business & personal). The cost was $459.64. Find contact details for 700 million professionals. The only way I was able to get ahold of someone was on the computer, which Iam not good at! Complaintsboard.Com is a leading complaint resolution website on the computer, which Iam not good at no! Your rental annually $ 50, plus the cost of your Propane resolve a small issue such mine! Which is also leased numerous times and still I am deployed to Saudi and... Worst customer service that I was given conflicting information on a constant.... Of Prussia, PA 19406-2815 as I could purchase it from another local supplier is [ ]! Propane has 8 locations in the United states of someone was on the phone seems to care all. Gas company for 22 years is this ACCEPTABLE customer service that I have been for... 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